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Table of Contents

  1. How do I Make Payment ?
  2. How long does shipping take ?
  3. What is the mode of shipment ?
  4. How do I make a Hotel Booking ?
  5. Can I get a refund on my Hotel Booking Fee that I have paid if I cancel my booking ?
  6. Can I request additional Services with my Hotel/Travel booking ?
  7. What is www.pickofindia.com all about
  8. Is the shipping cost included in the price shown?
  9. Is it possible to order items shown in bulk?
  10. Do you Drop-Ship?
  11. Do you ship to "Third Party" if buyer requests this?
  12. I have a question. How do I ask a question?
  13. What is your Return Policy?

How do I Make Payment ?

You can make payment for any of the items by adding the item to the Shopping Cart and checking out. During Check out you will be offered various forms of payments that we accept. In case of Credit Card Payment, you will be automatically forwarded to the gateway of our Payment Processor (under integration). For Payment through Money Order/Check or other forms of online Payment, your Order shall be processed and you will receive an email with your Order ID # and details. For details on how to make payment please visit our Payment Info page. Please note that for Check/Money Order payments, Goods will only be shipped subject to realization of Payment. For any Payment related queries please contact billing @ pickofindia.com .

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How long does shipping take ?

Items usually ship within 36-48 hours after confirmation of receipt of payment. Sometimes it may take slightly longer depending on whether the item is a special order item or is not in stock (which can happen sometimes due to excessive online orders) in which case our support staff will contact you with details.

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What is the mode of shipment ?

Items are usually shipped through first class International Courier service with tracking facility. Usual transit time for shipments is 5-7 days. For Aura Hats Shipment we ship through EMS of the Indian Postal Service due to this being a volume item. Local shipments within India are shipped through Skypak India.

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How do I make a Hotel Booking ?

Please go to the Hotel Bookings Page and select the Country, State & city where you want booking. Select the Property type and press the search button. The interface is quite simple. You will get a selection of Hotels matching your search criteria. Most Hotels are on instant reservation, but some of the Hotels may be 'On Request', hence you will only get your confirmation of booking vide email after you have requested a booking and not on real time basis.

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Can I get a refund on my Hotel Booking fee that I have paid if I cancel my booking ?

You can get a refund on your booking provided it is done within the time frame stipulated in the Hotel cancellation Policy. Please note that there maybe a cancellation charge for cancelling bookings. Our Hotel rates are most competitive rates as they are rates provided by the Hotels directly without markup. As these are the most competitive rates, cancellation fees may apply wherever applicable.

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Can I request additional Services with my Hotel/Travel Booking ?

Yes you can request additional services with your Hotel/Travel Bookings. Please contact our Travel staff at bookings @ pickofindia.com for additional details on fees and if your requirements are serviceable by us.

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What is PickofIndia.com all about ?

Pickofindia.com is a site dedicated to providing our clients the best pick's of India...be it Travel, Information, or Shopping related. Our dedicated staff look for the best items that may be of your interest and are considered unique, rare, and in essence very Indian.

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Is the shipping cost included in the Price shown?

No the Shipping cost is not included in the Price shown. The shipping cost is indicated at the time of checkout. You can see the shipping cost for the individual item concerned before making final payment during Check Out. Payment is not indicated before as our Shopping Cart is Dynamic and calculates shipping based upon your location along with other parameters.

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Is it possible to order items shown on your website in Bulk?

Yes you can order multiple quantities of items shown by adding them to your shopping cart. In case you require items in bulk for commercial purposes and more competitive rates, then please contact the Sales Department with details of your requirement at sales @ pickofindia.com .

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Do you Drop-Ship?

No We do not Drop-Ship at the moment. For your commercial trading requirements in Bulk, please contact our support staff at sales @ pickofindia.com .

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Do you ship to "Third Party" if buyer requests?

No we do not in the case of Online Credit Card Payments. We will only ship to the address that our Payment Processor provides us along with the payment advise. This should match with your Address that they have on file. There will be no exceptions to this rule. We are sorry for the inconvenience. For all other forms of Payment, we can ship as per your instructions after receipt of Payment.

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I have a Question. How do I ask a Question?

If you have a question please check the FAQ page first. It is quite likely that your question may have an answer here. In case you have a question which is not answered in the FAQ, please visit our feedback page by clicking the feedback link above or click here. Our support staff will get back to you promptly.

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What is your Return Policy

We provide a 3 Day No questions asked Return Policy. If you are not satisfied with your Purchase for any reason whatsoever, please contact us within 3 Days of receipt of goods to obtain a Return Authorization Number. We will provide you with a full refund no questions asked. Please note that you will have to ship the Goods back to us with the Return Authorization Number after obtaining the same from us, also note Goods have to be shipped by a mode that supports online tracking as we shall not be responsible for Goods lost in Transit while being returned to us. Goods must be received by us in the same condition that they were shipped in to be eligible for a full refund. For any queries about our Return Policy please contact sales @ pickofindia.com .

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